Assessor Resource

MSS407019
Facilitate improvements in the internal value stream

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to deal with internal value stream members to improve the overall effectiveness of the value stream, so delivering greater value to the customer. This unit applies to improvement practices which an individual might use within their own team or work area to other teams or work areas within the value stream and covers areas where value stream issues impact on the overall ability of the organisation to continue to improve and offer better value to the customers.

This unit applies to team leaders or people in equivalent positions who have contact with internal value stream members outside their own team and who are involved with competitive systems and practices, formal problem solving and root cause analysis (RCA), leading change, and reducing costs.

The unit applies to ‘gate-to-gate’ value streams.

This unit may also be applied to service organisations applying competitive systems and practices principles.

No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse results of change 
Identify areas which have not met predicted outcome (positive and negative) 
Determine cause of target not being met 
Take action to improve the value stream 
Take action to sustain improvement by standardising 
Identify past improvements which have been implemented but have not delivered intended benefits 
 
 
 
 
 
Arrange meeting with suitable representatives of the value stream member 
 
 
 
 
Calculate cost-benefit to value stream member from the proposed changes 
 
 
 
 
Write a formal proposal for the proposed changes 
 
 
 
Agree indicators and metrics of success of proposed changes with stakeholders 
 
 
 
Analyse results of change 
 
 
 
 

Forms

Assessment Cover Sheet

MSS407019 - Facilitate improvements in the internal value stream
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS407019 - Facilitate improvements in the internal value stream

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: